Terms of service

Effective Date: 19/02/2025

Welcome to Zoobricks! By accessing or using our website (“Site”) and services, you agree to the following Terms of Service (“Terms”). If you do not agree with these Terms, you must discontinue use of our Site and services immediately.

1. Acceptance of Terms

By browsing, creating an account, or making a purchase on our Site, you confirm that you:

  1. Have read and agree to these Terms.
  2. Are at least 18 years old or have reached the age of majority in your jurisdiction.
  3. Will comply with all applicable laws and regulations while using our Site and services.

2. Changes to Terms

Zoobricks reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date. Your continued use of our Site or services after such changes constitutes your acceptance of the revised Terms.

3. Privacy Policy

Your use of the Site is also governed by our Privacy Policy (effective date: 19/02/2025), which outlines how we collect, use, and protect your personal information. By using our Site, you acknowledge that you have read and agree to the terms of our Privacy Policy.

4. Account & Registration

  1. Accuracy of Information: You agree to provide accurate, complete information when creating an account or placing an order.
  2. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  3. Notification: You must immediately notify Zoobricks of any unauthorized use of your account or any other breach of security.

5. Orders & Payments

  1. Product Descriptions: While Zoobricks strives to ensure product descriptions and pricing are accurate, we do not guarantee they are error-free.
  2. Pricing: All prices are displayed in the currency indicated on our Site and may change without notice.
  3. Payments: We use third-party payment providers to process transactions securely. By making a purchase, you agree to the payment terms of those providers.
  4. Order Acceptance: Zoobricks reserves the right to accept or refuse any order. If we cancel an order after payment is processed, we will issue a refund according to our refund policy.

6. Shipping & Delivery

  1. Shipping Address: You are responsible for providing an accurate shipping address. Zoobricks is not liable for delays or misdeliveries due to incorrect information.
  2. Delivery Times: Estimated delivery times are provided for convenience only and are subject to carrier availability and external factors.
  3. Risk of Loss: Risk of loss or damage passes to you once the order is delivered by the shipping carrier.

7. Returns & Refunds

For any return or refund requests, please contact us at info@zoobricks.com. Requests will be evaluated according to our internal policies and relevant laws. Refunds, when applicable, will be processed using the original payment method.

8. Intellectual Property

  1. Ownership: All content on the Site (e.g., text, graphics, logos, images) is the property of Zoobricks or our content suppliers and is protected by intellectual property laws.
  2. License: Zoobricks grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, distribute, or create derivative works of any content without our express written permission.

9. Prohibited Activities

You agree not to:

  1. Use the Site for unlawful, fraudulent, or malicious activities.
  2. Upload or transmit any viruses, malicious code, or harmful software.
  3. Violate any third party’s intellectual property rights or privacy.
  4. Collect data about other users without their consent.

Any violation may result in the suspension or termination of your access to the Site, as well as potential legal action.

10. Disclaimer of Warranties

  1. Site Availability: Zoobricks provides the Site and services on an “as is” and “as available” basis, without warranties of any kind.
  2. No Guarantees: We do not warrant that the Site will be error-free or uninterrupted. You agree to use the Site at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Zoobricks, its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or related to:

  1. Your use (or inability to use) our Site or services.
  2. Any product you purchase through our Site.
  3. Unauthorized access to or alteration of your data.

If any part of this section is held to be unenforceable, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless Zoobricks, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  1. Your use of the Site or services.
  2. Your violation of these Terms or any applicable law.
  3. Your infringement of any third party’s rights.

13. Third-Party Links

Our Site may include links to third-party websites or services that Zoobricks does not control. We are not responsible for the content, privacy policies, or practices of any third-party sites and make no warranties regarding their content or accuracy.

14. Governing Law

These Terms and any disputes relating to them or the use of the Site shall be governed by the laws of [Netherlands], without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the courts located in [Netherlands].

15. Termination

Zoobricks may suspend or terminate your account and access to our Site or services at any time, without prior notice, for any conduct that we believe violates these Terms or is harmful to our interests.

16. Miscellaneous

  1. Entire Agreement: These Terms, along with our Privacy Policy, represent the entire agreement between you and Zoobricks regarding your use of the Site.
  2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  3. Waiver: Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Contact Us

If you have any questions or concerns about these Terms, please reach out to us at:

Email: info@zoobricks.com

Thank you for choosing Zoobricks! We appreciate your trust and look forward to providing you with an exceptional experience.